Shipping policy

We’re a small team making cozy things with care — thank you for your patience while we get your order ready! All orders will be shipped from California.

🕒 Processing Time

• Pre-sale items: Ship by the date listed on the product page.

• Regular items: Ship within 5–7 business days after your order is placed.

You’ll receive a confirmation email with tracking information as soon as your order is on its way.

🚚 Shipping Rates & Times

• We offer free shipping on orders over $50 (U.S. only).

• Orders under $50 are calculated at checkout based on your location and shipping method.

• Shipping times vary depending on your area, but most orders arrive within 3–5 business days after dispatch.

💌 Missing or Delayed Packages
If your package seems delayed or goes missing, contact us at info@shopziaa.com, and we’ll help you track it down.